JAROWA places a very high priority on data protection (privacy) and data security.


A security assessment by the renowned company Compass Security on the topic of "Network Security & Hacking”  has confirmed the security of the platform. This and further assessments are repeated periodically.

Data Hosting

JAROWA hosts the production environment of the service platform with Xelon, a hosting provider in Switzerland. This provider has data centres that are ISO 27001, ISAE 3000 and PCI DSS (payment card Industry Data Security Standard) certified. The data centres are compliant with FINMA (FINMA-Rs 08/7) and thereby comply with the high security requirements of the financial industry. This is in relation to both digital and physical security. The data centres are located in Zurich and Zug, and are subject to the Swiss Privacy Law. Thanks to the different locations of the data centres, the data is also secured via redundant services such as off-site backup and DR Clustering.

Data management

Data from closed work orders is removed from the productive environment after 12 months.